ToolTrack can be deployed either in our private cloud as a SaaS (Software as a Service) solution, or on-premise which gives the customer ultimate flexibility. With regards to our SaaS solution, the "cloud" has become a buzzword and it's often not clearly defined in terms of what the customer will actually get. At I-Track Software, we make it simple: cloud deployment means lower risk because you don't have to invest in IT infrastructure or personnel, and the timeline is typically shorter. Regardless of which deployment option you choose for ToolTrack (cloud or on-premise), we make the implementation stress free and provide your users with the manufacturing software they've always wanted.
We view our customers as partners; we succeed when they succeed. Therefore we don't lock you into a long term contract, and we provide unlimited named user accounts for a reasonable monthly subscription. We think it's ridiculous to charge for every user account because it doesn't foster efficiency or data visibility, and those mean something to us. We also include ongoing report & dashboard enhancements for every deployment at no extra cost because reporting needs often change, and we get that. All of this is enabled by the innovative ground-up design of ToolTrack, and we're very proud of it.
Some people ask us how we can offer such a compelling product for such a low cost, and the answer is simple: our team focuses on the software, not on marketing. The success of our customers is the best marketing we could ask for, and we love getting word-of-mouth references. Check out the Testimonials page to see why our customers are so happy.
Ian is the principal for the architecture, solution design and implementation of ToolTrack. He received his B.S. in Materials Science & Engineering from the University of Washington (Go Huskies!) in 2002 and has been working in high-tech manufacturing with a focus on MES and decision-support systems implementation for over 15 years.
Matt is responsible for the day-to-day business operations and also works on new ToolTrack deployments. He received his Ph.D. in Electrical & Computer Engineering from the University of Illinois at Urbana-Champaign in 1998, and brings a wealth of experience from his diverse career working everywhere from Silicon Valley to the South Pole.
Fred is a key business and marketing adviser for I-Track Software. He received his Ph.D. in Engineering from the Massachusetts Institute of Technology in 1994.